As part of our commitment to overall system integrity, Keltron provides a range of technical support services including telephone support, field services, and repairs.
Keltron’s technical support team operates from our Rockland, MA headquarters and is available during the following hours except for holidays. An on-call technician is available for emergencies only during major holidays:
Monday through Friday from 8:00 AM to 5:00 PM Eastern Time
Support can be reached by dialing:
Telephone: 1.781.373.4603 or
Toll Free: 1.800.966.6123
Keltron provides the following support and services for our systems and components:
Telephone support
Keltron provides technical support for its products by telephone, billed per call in 15-minute increments, with credit card or prepayment. Annual contracts for telephone technical support are included with initial system shipments and are billed yearly thereafter.
Field service
Field service trips begin and end at Keltron’s headquarters in Rockland, Massachusetts and include travel time and expenses. Please contact the sales department to obtain quotes for field services at 781-894-8710 X2054 or send email to sales@keltroncorp.com.
Customer support and services are a major part of Keltron’s commitment to our ISO 9001:2015 quality management program →
